Skills (slash commands like /xlsx, /pdf, /pptx) used across all surfaces. Sorted by total usage.
Definitions for all metrics used across this dashboard. Data is sourced from the Anthropic Analytics API with a 3-day delay. User-level metrics are daily snapshots summed across all days in the selected month.
| Category | Metric | Definition |
|---|---|---|
| Organization Overview | ||
| Adoption | Monthly Active Users | Count of unique users who had at least one interaction with Claude (chat, code, or office) during the trailing 30-day window ending on that date. |
| Adoption | Weekly Active Users | Count of unique users who had at least one interaction with Claude during the trailing 7-day window ending on that date. |
| Adoption | Daily Active Users | Count of unique users who had at least one interaction with Claude on that specific date. |
| Adoption | Seats Assigned | Total number of Claude licenses assigned to users in the organization. Includes both active and inactive users. |
| Adoption | Pending Invites | Number of seat invitations that have been sent but not yet accepted by the user. |
| Adoption | Monthly Adoption Rate | Monthly Active Users divided by Seats Assigned, expressed as a percentage. Measures what share of licensed users are actually engaging with the platform. |
| Adoption | Weekly Adoption Rate | Weekly Active Users divided by Seats Assigned, expressed as a percentage. |
| Adoption | Daily Adoption Rate | Daily Active Users divided by Seats Assigned, expressed as a percentage. |
| Adoption | Unused Seats | Seats Assigned minus Monthly Active Users. Represents licenses allocated but not used in the current month. |
| Usage Patterns | Weekday Avg Daily Active | Average Daily Active Users calculated only across Monday through Friday. |
| Usage Patterns | Weekend Avg Daily Active | Average Daily Active Users calculated only across Saturday and Sunday. |
| Chat (claude.ai) | ||
| Chat | Chat Messages | Total number of messages (prompts) a user sent to Claude through the claude.ai web or desktop interface. Each message in a conversation counts as one. Does not include Claude's responses. |
| Chat | Thinking Messages | Number of chat messages where the user enabled "extended thinking" mode, which allows Claude to reason step-by-step before responding. Thinking mode uses more compute but often produces higher-quality answers for complex tasks. |
| Chat | Thinking Usage Rate | Thinking Messages divided by total Chat Messages. Indicates how often a user opts into extended thinking — higher rates suggest more complex or analytical use cases. |
| Chat | Conversations | Count of distinct conversation threads initiated. A single conversation may contain many messages back and forth. |
| Chat | Projects Used | Number of distinct Claude Projects the user interacted with. Projects are shared workspaces with custom instructions and uploaded knowledge files. |
| Chat | Projects Created | Number of new Claude Projects the user created during the period. |
| Chat | Artifacts Created | Number of artifacts (code snippets, documents, diagrams, etc.) that Claude generated in a dedicated preview panel during the user's conversations. |
| Chat | Skills Used | Count of distinct skills (slash commands or specialized capabilities like /pdf, /xlsx, /pptx) invoked by the user or triggered automatically during conversations. |
| Chat | Connectors Used | Number of times the user used data connectors (integrations that pull live data from external tools like SharePoint, Google Drive, etc.) within a conversation. |
| Chat | Files Uploaded | Count of distinct files the user uploaded into conversations for Claude to analyze (PDFs, spreadsheets, images, code files, etc.). |
| Chat | Web Searches | Number of times Claude performed a web search on behalf of the user to retrieve up-to-date information during a conversation. |
| Claude Code (CLI / IDE) | ||
| Code | Code Sessions | Count of distinct Claude Code sessions. A session begins when the user launches Claude Code in a terminal or IDE and ends when they close it. Represents hands-on coding time with Claude as a pair programmer. |
| Code | Commits | Number of git commits created during Claude Code sessions. Indicates how often Claude's code contributions are committed to version control. |
| Code | Pull Requests | Number of git pull requests created during Claude Code sessions. |
| Code | Lines Added (Lines +) | Total lines of code added to files during Claude Code sessions. Includes both Claude-generated code and user-written code within the session. High counts indicate significant code generation or file creation. |
| Code | Lines Removed (Lines -) | Total lines of code removed from files during Claude Code sessions. High counts alongside high additions often indicate refactoring activity. |
| Code | Net Lines | Lines Added minus Lines Removed. Positive values indicate net new code; negative values indicate net code reduction (cleanup/simplification). |
| Code | Edit Tool — Accepted | Number of times the user accepted a targeted file edit proposed by Claude (surgical find-and-replace style changes to existing files). |
| Code | Edit Tool — Rejected | Number of times the user rejected a targeted file edit proposed by Claude. |
| Code | Write Tool — Accepted | Number of times the user accepted a full file write proposed by Claude (creating a new file or completely rewriting an existing one). |
| Code | Write Tool — Rejected | Number of times the user rejected a full file write proposed by Claude. |
| Code | Multi-Edit — Accepted | Number of times the user accepted a batch of multiple simultaneous edits across one or more files. |
| Code | Notebook Edit — Accepted | Number of times the user accepted edits to Jupyter notebook cells proposed by Claude. |
| Office Integrations | ||
| Office | Excel Sessions | Count of distinct sessions where the user worked with Claude inside Microsoft Excel (via the Claude add-in or integration). |
| Office | Excel Messages | Total messages sent to Claude within Excel sessions. |
| Office | Excel Skills Used | Number of specialized Excel skills (formulas, formatting, charting, etc.) invoked during Excel sessions. |
| Office | Excel Connectors | Number of data connector actions used within Excel sessions. |
| Office | PowerPoint Sessions | Count of distinct sessions where the user worked with Claude inside Microsoft PowerPoint. |
| Office | PowerPoint Messages | Total messages sent to Claude within PowerPoint sessions. |
| Office | Word Sessions | Count of distinct sessions where the user worked with Claude inside Microsoft Word. |
| Office | Word Messages | Total messages sent to Claude within Word sessions. |
| Skills | ||
| Skills | Skill Name | The name of the slash command or specialized capability invoked (e.g., /xlsx, /pdf, /pptx, /docx). Skills automate specific workflows like generating spreadsheets, creating presentations, or processing documents. |
| Skills | Distinct Users | Maximum number of unique users who used this skill on any single day during the month. Because daily unique counts aren’t additive across days (the same user on two days is still one user), this shows the peak daily unique count as a proxy. |
| Skills | Total Usage | Sum of all session/conversation counts where this skill was invoked across Chat, Code, Excel, PowerPoint, and Word surfaces. Represents overall invocation volume. |
| Skills | Chat Conversations | Number of distinct chat conversations (on claude.ai) where this skill was invoked during the month. |
| Skills | Code Sessions | Number of distinct Claude Code sessions where this skill was invoked. |
| Skills | Excel Sessions | Number of distinct Excel integration sessions where this skill was invoked. |
| Skills | PPT Sessions | Number of distinct PowerPoint integration sessions where this skill was invoked. |
| Skills | Word Sessions | Number of distinct Word integration sessions where this skill was invoked. |
| Skills | Days Active | Number of days during the month where this skill had at least one user. Indicates consistency of usage. |
| License & Spend | ||
| License | Name | Display name of the user from the Claude license roster. |
| License | Company | The Ashford entity the user belongs to (Ashford, Remington, Premier, etc.). |
| License | Dept | The department or functional area the user belongs to (e.g., AI, FP&A, Accounting, Asset Management). |
| License | MTD Spend | Month-to-date dollar spend for the user as of March 30, 2026. Sourced from the Claude license roster (not the Analytics API). Represents actual API/compute consumption cost. |
| License | Spend Limit | Maximum dollar spend allowed for the user per month. Set by the organization admin. Once reached, the user’s access may be throttled or blocked. |
| License | % Used | MTD Spend divided by Spend Limit, expressed as a percentage. Values above 90% are highlighted in red; above 70% in orange. |
| License | Role | The user’s role in the Claude organization: Owner, Primary Owner, Membership Admin, or User. |
| License | Status | Current seat status: Active (using the platform) or Pending (invited but not yet accepted). |
| License | Seat Tier | The license tier assigned: Chat + Claude Code (full access to claude.ai chat and the Claude Code CLI/IDE tool). |
| Derived / Dashboard Metrics | ||
| Derived | Added (First Seen) | The earliest date the user appeared in any daily API snapshot across all months (Jan–Mar 2026). This is when the user first had any interaction with Claude, serving as a proxy for when they were added/onboarded. Note: if a user was added before Jan 1 2026 but inactive, their first seen date reflects their first activity, not their seat assignment date. |
| Derived | Total Activity | A composite engagement score per user: Chat Messages + Code Sessions + Excel Sessions + PowerPoint Sessions + Word Sessions + Web Searches. Used for ranking and the WoW comparison. Not a perfect measure of depth but useful for identifying overall engagement level. |
| Derived | WoW (Week over Week) | Percentage change in a user's Total Activity between the two most recent completed full weeks (Sun–Sat). For March: compares W3 (Mar 15–21) vs W2 (Mar 8–14). "New" means the user had activity in the later week but none in the prior week. W4 is excluded because it is a partial week (Mar 22–27). |
| Derived | Days Active | Number of days within the selected month where the user had at least one interaction with Claude (appeared in the daily API snapshot with any non-zero metric). |