Ashford Inc — Claude Analytics

Data through 2026-03-27 (3-day API delay)
Organization Overview
User Breakdown
User Detail
Data Dictionary

Weekly Usage Trend

Monthly Summary

Organization Aggregate Activity (All Users)

Skill Usage Breakdown

Skills (slash commands like /xlsx, /pdf, /pptx) used across all surfaces. Sorted by total usage.

Daily Performance

User Engagement Summary

Claude Code Activity

Office Integration Activity

Select a user from the User Breakdown tab

Weekly Activity Trend

Data Dictionary

Definitions for all metrics used across this dashboard. Data is sourced from the Anthropic Analytics API with a 3-day delay. User-level metrics are daily snapshots summed across all days in the selected month.

Category Metric Definition
Organization Overview
AdoptionMonthly Active UsersCount of unique users who had at least one interaction with Claude (chat, code, or office) during the trailing 30-day window ending on that date.
AdoptionWeekly Active UsersCount of unique users who had at least one interaction with Claude during the trailing 7-day window ending on that date.
AdoptionDaily Active UsersCount of unique users who had at least one interaction with Claude on that specific date.
AdoptionSeats AssignedTotal number of Claude licenses assigned to users in the organization. Includes both active and inactive users.
AdoptionPending InvitesNumber of seat invitations that have been sent but not yet accepted by the user.
AdoptionMonthly Adoption RateMonthly Active Users divided by Seats Assigned, expressed as a percentage. Measures what share of licensed users are actually engaging with the platform.
AdoptionWeekly Adoption RateWeekly Active Users divided by Seats Assigned, expressed as a percentage.
AdoptionDaily Adoption RateDaily Active Users divided by Seats Assigned, expressed as a percentage.
AdoptionUnused SeatsSeats Assigned minus Monthly Active Users. Represents licenses allocated but not used in the current month.
Usage PatternsWeekday Avg Daily ActiveAverage Daily Active Users calculated only across Monday through Friday.
Usage PatternsWeekend Avg Daily ActiveAverage Daily Active Users calculated only across Saturday and Sunday.
Chat (claude.ai)
ChatChat MessagesTotal number of messages (prompts) a user sent to Claude through the claude.ai web or desktop interface. Each message in a conversation counts as one. Does not include Claude's responses.
ChatThinking MessagesNumber of chat messages where the user enabled "extended thinking" mode, which allows Claude to reason step-by-step before responding. Thinking mode uses more compute but often produces higher-quality answers for complex tasks.
ChatThinking Usage RateThinking Messages divided by total Chat Messages. Indicates how often a user opts into extended thinking — higher rates suggest more complex or analytical use cases.
ChatConversationsCount of distinct conversation threads initiated. A single conversation may contain many messages back and forth.
ChatProjects UsedNumber of distinct Claude Projects the user interacted with. Projects are shared workspaces with custom instructions and uploaded knowledge files.
ChatProjects CreatedNumber of new Claude Projects the user created during the period.
ChatArtifacts CreatedNumber of artifacts (code snippets, documents, diagrams, etc.) that Claude generated in a dedicated preview panel during the user's conversations.
ChatSkills UsedCount of distinct skills (slash commands or specialized capabilities like /pdf, /xlsx, /pptx) invoked by the user or triggered automatically during conversations.
ChatConnectors UsedNumber of times the user used data connectors (integrations that pull live data from external tools like SharePoint, Google Drive, etc.) within a conversation.
ChatFiles UploadedCount of distinct files the user uploaded into conversations for Claude to analyze (PDFs, spreadsheets, images, code files, etc.).
ChatWeb SearchesNumber of times Claude performed a web search on behalf of the user to retrieve up-to-date information during a conversation.
Claude Code (CLI / IDE)
CodeCode SessionsCount of distinct Claude Code sessions. A session begins when the user launches Claude Code in a terminal or IDE and ends when they close it. Represents hands-on coding time with Claude as a pair programmer.
CodeCommitsNumber of git commits created during Claude Code sessions. Indicates how often Claude's code contributions are committed to version control.
CodePull RequestsNumber of git pull requests created during Claude Code sessions.
CodeLines Added (Lines +)Total lines of code added to files during Claude Code sessions. Includes both Claude-generated code and user-written code within the session. High counts indicate significant code generation or file creation.
CodeLines Removed (Lines -)Total lines of code removed from files during Claude Code sessions. High counts alongside high additions often indicate refactoring activity.
CodeNet LinesLines Added minus Lines Removed. Positive values indicate net new code; negative values indicate net code reduction (cleanup/simplification).
CodeEdit Tool — AcceptedNumber of times the user accepted a targeted file edit proposed by Claude (surgical find-and-replace style changes to existing files).
CodeEdit Tool — RejectedNumber of times the user rejected a targeted file edit proposed by Claude.
CodeWrite Tool — AcceptedNumber of times the user accepted a full file write proposed by Claude (creating a new file or completely rewriting an existing one).
CodeWrite Tool — RejectedNumber of times the user rejected a full file write proposed by Claude.
CodeMulti-Edit — AcceptedNumber of times the user accepted a batch of multiple simultaneous edits across one or more files.
CodeNotebook Edit — AcceptedNumber of times the user accepted edits to Jupyter notebook cells proposed by Claude.
Office Integrations
OfficeExcel SessionsCount of distinct sessions where the user worked with Claude inside Microsoft Excel (via the Claude add-in or integration).
OfficeExcel MessagesTotal messages sent to Claude within Excel sessions.
OfficeExcel Skills UsedNumber of specialized Excel skills (formulas, formatting, charting, etc.) invoked during Excel sessions.
OfficeExcel ConnectorsNumber of data connector actions used within Excel sessions.
OfficePowerPoint SessionsCount of distinct sessions where the user worked with Claude inside Microsoft PowerPoint.
OfficePowerPoint MessagesTotal messages sent to Claude within PowerPoint sessions.
OfficeWord SessionsCount of distinct sessions where the user worked with Claude inside Microsoft Word.
OfficeWord MessagesTotal messages sent to Claude within Word sessions.
Skills
SkillsSkill NameThe name of the slash command or specialized capability invoked (e.g., /xlsx, /pdf, /pptx, /docx). Skills automate specific workflows like generating spreadsheets, creating presentations, or processing documents.
SkillsDistinct UsersMaximum number of unique users who used this skill on any single day during the month. Because daily unique counts aren’t additive across days (the same user on two days is still one user), this shows the peak daily unique count as a proxy.
SkillsTotal UsageSum of all session/conversation counts where this skill was invoked across Chat, Code, Excel, PowerPoint, and Word surfaces. Represents overall invocation volume.
SkillsChat ConversationsNumber of distinct chat conversations (on claude.ai) where this skill was invoked during the month.
SkillsCode SessionsNumber of distinct Claude Code sessions where this skill was invoked.
SkillsExcel SessionsNumber of distinct Excel integration sessions where this skill was invoked.
SkillsPPT SessionsNumber of distinct PowerPoint integration sessions where this skill was invoked.
SkillsWord SessionsNumber of distinct Word integration sessions where this skill was invoked.
SkillsDays ActiveNumber of days during the month where this skill had at least one user. Indicates consistency of usage.
Derived / Dashboard Metrics
DerivedAdded (First Seen)The earliest date the user appeared in any daily API snapshot across all months (Jan–Mar 2026). This is when the user first had any interaction with Claude, serving as a proxy for when they were added/onboarded. Note: if a user was added before Jan 1 2026 but inactive, their first seen date reflects their first activity, not their seat assignment date.
DerivedTotal ActivityA composite engagement score per user: Chat Messages + Code Sessions + Excel Sessions + PowerPoint Sessions + Word Sessions + Web Searches. Used for ranking and the WoW comparison. Not a perfect measure of depth but useful for identifying overall engagement level.
DerivedWoW (Week over Week)Percentage change in a user's Total Activity between the two most recent completed full weeks (Sun–Sat). For March: compares W3 (Mar 15–21) vs W2 (Mar 8–14). "New" means the user had activity in the later week but none in the prior week. W4 is excluded because it is a partial week (Mar 22–27).
DerivedDays ActiveNumber of days within the selected month where the user had at least one interaction with Claude (appeared in the daily API snapshot with any non-zero metric).